Privacy Policy for EST Limo

Effective Date: Aug 30, 2024

Welcome to EST Limo (operated by Salmeron Transportation INC). Your privacy is critically important to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, www.estlimo.com, or use our services. By accessing or using our website and services, you consent to the terms outlined in this Privacy Policy.

Legal Entity: Salmeron Transportation INC
Business Address: 229 Trenton St, Apt 2, East Boston, MA, 02128
Phone Number: (857) 225-1650
Email: reservations@estlimo.com

1. Information We Collect

We collect a variety of information from you when you visit our website or use our services. This information may include:

  • Personal Information: Information that can be used to identify you, such as your name, email address, phone number, billing address, and payment details when you make a reservation or contact us for inquiries.
  • Usage Data: Information about your interaction with our website, including your IP address, browser type, operating system, pages viewed, access times, and referring URLs.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze traffic, and provide personalized content.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To Provide Services: To process and manage your reservations, provide transportation services, and communicate with you about your bookings.
  • Customer Support: To respond to your inquiries, provide customer service, and resolve any issues related to our services.
  • Marketing and Promotional Communications: To send you marketing materials, special offers, newsletters, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
  • Operational Purposes: To maintain and improve our website and services, ensure proper functioning, and enhance user experience.
  • Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal processes, or to respond to subpoenas or other lawful requests for information.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, contractors, or agents who perform services on our behalf, such as payment processing, marketing, and customer support.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • Legal Compliance: We may disclose your information to government authorities or law enforcement officials if required by law, or if we believe that such action is necessary to comply with a legal obligation or protect our rights, property, or safety.

4. Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and customize content. Cookies are small data files stored on your device that help us recognize you when you return to our website. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

5. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or incomplete.
  • Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly at reservations@estlimo.com.
  • Data Deletion: You may request the deletion of your personal information from our records, subject to certain legal exceptions.
  • Do Not Track Signals: Our website currently does not respond to “Do Not Track” signals from web browsers. However, you may adjust your browser settings to manage cookie preferences.

7. SMS Communication and Opt-Out Policy

By providing your mobile number, you consent to receive text messages from us regarding your bookings, promotions, and service updates. If you wish to opt-out of receiving SMS communications, you can do so at any time by:

  • Replying “STOP” to any SMS you receive from us.
  • Contacting us directly at (857) 225-1650 or emailing reservations@estlimo.com with your request to opt-out.

Please note that opting out of SMS communications may prevent you from receiving important information regarding your bookings and updates about our services.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe we may have collected information from a child under 13, please contact us at reservations@estlimo.com.

9. Third-Party Websites

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the content, privacy practices, or data collection of such sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any updates or changes.

11. Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our data practices, please contact us at:

Salmeron Transportation INC (DBA EST Limo)
229 Trenton St, Apt 2, East Boston, MA, 02128
Phone: (857) 225-1650
Email: reservations@estlimo.com

We are committed to addressing your concerns and resolving any issues regarding the privacy and security of your personal information.